Revenue recovered
$540,000.00
+ $34,236 (+6.34%) past year
1M3M6M1YALL
Answered 41 calls while you were closed
Booked 9 appointments into your calendar
New lead called back in 38 seconds
Collected $2,822 on overdue accounts
Sent 14 pay links by text
Escalated 2 calls to a human
Ask Manta
hey manta
Hey John, your front desk agent answered 41 calls last night and booked 9 of them. Want me to put someone on the overdue accounts too?
yes, extend the front desk hours first
Done. It now answers 24/7 on all three lines, still transfers to Maria on weekdays, and takes a message the rest of the time.
Front desk · 3 lines, 24/7
Live now · transfers to Maria 9:00–17:00
Now hire me a collections agent.
On it. Reading your last 90 days of calls and wiring the tools it needs.
Analyzing…· thought for 13s
Reading your call history
Drafting the script
Checking business hours
Wiring the calendar
Setting escalation rules
Billing system · connected
Pay links by text · connected
Good. I have everything I need. Writing the agent now…
Thought for 13.0s
Collections agent · ready to go live
Here is the agent I built from your last 90 days of calls. Nothing goes out until you approve the script and the calling hours.
The role
Calls accounts five or more days past due, states the balance, offers a pay link, and records a promise-to-pay date. It never threatens and never goes below the floor you set.
Voice and hours
Warm and unhurried, English and Spanish, switching on the first word the customer speaks. Calls 9:00 to 17:00 local, Monday to Friday, never on a date you have marked as a holiday.
What it can do
Look up the balance in your billing system, text a pay link, take a card on the call, and write the outcome back to the account before it hangs up.
What it will not do
It will not discuss a balance with anyone but the account holder, will not call the same number twice in a day, and will not leave an amount on a voicemail.
Escalation
A dispute, a hardship claim, or any request for a manager transfers straight to your team with the transcript attached. After hours it takes a message and books the callback.
Recording and consent
Every call opens by saying who is calling and why, honours a do-not-call request on the spot, and is recorded with a spoken notice at the top. Recordings are yours to delete.
How it rolls out
Start on 50 accounts this week so you can read real transcripts. Widen to the full list once you like how it sounds. One switch pauses everything.
What you will see
A daily digest: accounts called, promises to pay, amount recovered, and the handful of calls worth listening to yourself. Every number links to the recording behind it.
What it costs
Billed by the minute on your current plan. At your volume this is roughly 40 hours of calling a month, which sits inside the minutes you already have.
Bottom line
Approve the script and I will put it on your collections line tonight. You keep the numbers, the recordings, and the off switch.
CopyRegenerate
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Manta
AIemployees.Foreverybusiness.
Hire them, connect them to every channel and system you already run, then set their context, budget and limits. They work without being prompted. Every action they take is logged and auditable.
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